Consumer Protection
Our expertise in Consumer Protection covers diverse standard and/or complex activities. We advise consumers and many companies acting in retail industry (including retail financial services) in the process of evaluation of the agreements and/or products (including their labels, packaging, storyboards) used in relation with their clients. Our practice has a particular emphasis on:
- Fair dealing in marketing contracts
- Competition and Fair Trading
- Retail of Financial Services
- Contract Law Enforcement – Abusive Clauses
- Compliance with marketing code of behaviour (Consumer Code)
- Promotional Content Issues
- Data Protection, Privacy policies and optimal sign-up flow/opt-in/opt-out approaches
- Commercial Agency Agreements
- Marketing Campaigns
- Complaints and litigation
